Privacy Policy

Last Updated: June 2026

Introduction

Feedup ("we", "us", or "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Company Information

Feedup
60 Rue François 1er
75008 Paris
France

Email: contact@feedup.io

2. Information We Collect

We may collect the following types of personal information:

Information You Provide

Full name
Billing and shipping address
Email address
Phone number
Payment information
Any information you submit through contact forms or customer support requests

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Website usage data
Cookies and similar technologies

3. How We Use Your Information

We use your personal information to:

Process and fulfill orders
Provide customer support
Communicate regarding your purchases
Improve our website and services
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send marketing communications where permitted by law

4. Legal Basis for Processing

Where applicable under the General Data Protection Regulation (GDPR), we process personal data on the following legal bases:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
Your consent where required

5. Payment Processing

Payments are processed by trusted third-party payment providers.

We do not store complete credit card information on our servers.

Payment providers process your data according to their own privacy policies and security standards.

6. Sharing of Information

We may share your information with:

Payment processors
Shipping and logistics partners
Website hosting providers
Analytics providers
Government authorities when required by law

We do not sell, rent, or trade your personal information to third parties.

7. International Transfers

As Feedup is a company registered in France and serves customers located in Egypt and other countries, your personal information may be processed and stored in countries outside your country of residence.

We take reasonable measures to ensure that such transfers comply with applicable data protection laws.

8. Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders
Comply with legal obligations
Resolve disputes
Enforce our agreements

When information is no longer required, it will be securely deleted or anonymized.

9. Your Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Request data portability
Withdraw consent where processing is based on consent

To exercise these rights, contact us at:

contact@feedup.io

10. Cookies

Our website uses cookies and similar technologies to:

Enable website functionality
Improve user experience
Analyze website traffic
Support advertising and marketing activities

You may manage cookie preferences through your browser settings.

11. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure.

12. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of those websites.

13. Children's Privacy

Our services are not directed to individuals under the age of 18.

We do not knowingly collect personal information from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

15. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact: